In the context of the ADDIE model, which phase involves the creation of technical support documentation for students?

The phase that involves the creation of technical support documentation for students is the development phase. During this phase, instructional designers and developers focus on creating and assembling all of the content and materials necessary for the learning experience. This includes instructional materials, assessments, media elements, and importantly, technical support documentation.

Technical support documentation is crucial for ensuring that students can effectively use the learning materials and technology provided. It typically includes user guides, troubleshooting tips, and FAQs, which help learners navigate any issues they may encounter while engaging with the course material.

In contrast, the analyze phase is focused on understanding the learning needs and context, the design phase concentrates on planning the learning experiences and assessments, and the implement phase is concerned with delivering or executing the planned learning activities. Thus, the development phase is specifically where the creation of instructional and technical resources takes place, making it the correct choice.